RESIDENTIAL · COMMERCIAL · 24/7 EMERGENCY.
The Ultimate AI Front Desk
Your HVAC business, always on-call. Turn missed calls into scheduled repairs and service agreements.
- Voice AI Dispatcher that triages emergency vs. routine calls
- Omnichannel Concierge for instant quote and scheduling requests
- Automated Reputation to turn every completed service into a 5-star review.
No credit card required · Works with ServiceTitan, Housecall Pro & Jobber
THE MOLA ADVANTAGE FOR HVAC
Three Pillars of HVAC Revenue & Service Bookings
Our integrated suite is tuned for HVAC: it captures every call, books qualified technicians, and automates upsells for maintenance plans so no revenue opportunity is missed.
Voice AI
Answers calls instantly, triages emergency versus maintenance needs, books appointments directly into your dispatch system, and dispatches technicians when urgent care is required.
AI Concierge
Engages website visitors and text inquiries 24/7, answers HVAC FAQs, captures system details, and converts leads into scheduled service visits.
Reputation AI
Automatically requests post-service reviews, reduces negative feedback with follow-ups, and boosts local search visibility so your HVAC business ranks higher locally.
PRICING
The AI-Powered Front Desk
Let AI do the heavy lifting
100% risk free - 30 day money back guarantee
Here's what you get:
AI Chat Assistant for all your channels: Instagram, Facebook, WhatsApp, SMS and emails
AI Voice Widget Agent
24/7/365 Availability
Custom-Trained on Your Business
Automated Appointment Booking
Unified Conversation Inbox
Lead Pipeline & CRM
Reputation Management
Monthly Performance Reports
Ongoing Optimization & 24/7 Support
Strategic guidance to move you forward
$297/month — first 25 HVAC shops only, then $497
VOICE INTELLIGENCE
Rachel — Our Voice AI Component
Rachel is the voice AI component that answers calls, qualifies jobs, and books HVAC technicians, including emergency dispatch for residential and light-commercial work.
Click and talk to Rachel . Start a live call with our voice AI. Ask her anything a real customer would — an after-hours emergency, a maintenance booking, a quote request. You'll hear exactly what your callers will hear.
ROI INSIGHT FOR HVAC
Calculate Your Impact
See exactly how much revenue you are leaving on the table, and how much MOLA's AI Front Desk can recover for you every single month.
Adjust the inputs below to match your current monthly volume for an HVAC contractor. The calculator assumes a conservative 15% conversion rate on missed opportunities when using MOLA AI.
Estimated Monthly Revenue Recovered
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- 24/7 Emergency Call Triage
- Instant Online Quote Response
- Automated Dispatch & Appointment Booking
FULL-SPECTRUM AUTOMATION
Beyond a Simple Bot for HVAC Contractors
The MOLA AI Front Desk suite operates as an integrated ecosystem, delivering measurable impact across every touchpoint of your customer journey.
Emergency & After-Hours Call Triage
Never miss a no-heat, no-cool, or refrigerant-leak call. The AI answers 24/7, triages urgency, and dispatches the right technician with full context.
ServiceTitan, Housecall Pro & Jobber Sync
Every call, quote, and appointment flows into your dispatch system with tech notes and customer history — zero manual data entry.
Service Type Triage (Repair / Maintenance / Install)
Diagnostic questions identify the job type in seconds, so every visit routes to the right tech with the right parts on the truck.
Real-Time Technician Scheduling
Checks live tech availability and books the appointment instantly — cutting response time and keeping routes efficient.
Reputation AI & Review Management
Post-service review requests, soft handling of negative feedback, and local-search visibility so your shop ranks higher every month.
Maintenance Reminders & Upsells
Preventive-maintenance reminders, filter subscriptions, and targeted upsell sequences keep systems healthy and grow recurring revenue.
Easy to Install
Ready to take off on your website in few simple steps. Our technical onboarding team will support you.
Turn the sound on please
YOUR ADVANTAGE
Get Rachel Working in Your Shop
Done-for-you setup. We handle training, integration, and dispatch routing — you start booking jobs that would have gone to voicemail
Here's what you get:
We built this for service-trade operators, not for SaaS startups. Our AI models know what a condensate line, a TXV, and a heat-pump aux call are.
Voice AI (Rachel) answering every call, 24/7/365
AI Concierge across SMS, web chat, Instagram, Facebook, WhatsApp
Custom-trained on your service areas, brands, pricing, and emergency escalation list
Bilingual (English + Spanish) out of the box
Dedicated onboarding manager — fully deployed in a few days
Monthly performance reports + ongoing optimization
US-based priority support
$297/month — first 25 HVAC shops only, then $497
AI Front Desk Lead Qualification: What Should Happen Before a Human Calls Back
A practical guide to AI front desk lead qualification for service businesses: instant response, service-fit questions, urgency scoring, appointment booking, CRM handoff, follow-up, and safe human esca... ...more
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A practical guide to designing AI front desk workflows for service businesses, including voice AI, appointment booking, lead qualification, CRM handoff, follow-up, and human escalation. ...more
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AI Front Desk Trust Design: When Automation Should Answer, Book, or Escalate
Learn how service businesses can design an AI front desk that answers, qualifies, books, follows up, and escalates to humans safely. ...more
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COMMON QUESTIONS FROM HVAC OWNERS
Clarity & Confidence
Straight answers on setup, integrations, emergency handling, and what happens when a customer asks something the AI doesn't know.
How long does the AI Front Desk take to set up for an HVAC shop?
Just a few days, done-for-and with you. We train the AI on your service areas, brands serviced, pricing structure, dispatch rules, and emergency escalation list before go-live.
What happens on an emergency call — can the AI really tell "no heat" from "weird noise"?
Yes. Rachel triages using HVAC-specific keywords and tone. True emergencies (no heat, no AC, gas smell, water leak, CO alarm) are flagged as priority and either booked into your emergency slot or escalated to your on-call tech by text and call — within seconds.
Will Reputation AI handle negative reviews without making things worse?
It monitors, intercepts, and alerts you. Unhappy customers are routed to a private feedback channel before they post publicly. Public negative reviews trigger an immediate notification to your owner — it never auto-responds to angry reviews without human sign-off.
What about Spanish-speaking customers?
Rachel and the AI Concierge are bilingual (English + Spanish) out of the box. Additional languages available as an add-on.
Am I locked into a long contract?
You have a 100% risk free - 30 day money back guarantee - no questions asked. Then month-to-month. No long-term contract.
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